The Definitive Guide to empire today atlanta

As I've mentioned on my voice concept to you, This can be our dwelling and we wish to experience highly regarded and valued inside our residence.  The simple detail as replacing carpet should enrich an individual’s convenience and delight in their house.

We fully grasp your disappointment, and we assure you that we choose matters for example these pretty seriously. We’ll be in contact along with you shortly to discuss your concerns.

The date now is 07/27/27 – Due to the fact we started out – We've had the majority of the carpet replaced 2 times, along with the vinyl replaced thrice. We have operate out tolerance with this enterprise – their service department acknowledges that We've had quite a few issues – none of which were ours, plus they gained’t reply to work with anymore. They nevertheless haven’t completed The task. Now the carpet in the master bedroom is buckling up all around the area – as well as grasp lavatory vinyl even now needs to be replaced.

ten.) Scheduling could not inform me what was being set up once they known as the day prior: was it for LVP? Or Sheet Vinyl? They usually couldn’t give me a time number of if the installer might be there

7b.) ET sent installer with Incorrect wax ring and wouldn’t Enable installer go the 1 mile to Home Depot to select it up.

Paying for resort and most probably must all try to eat out at a restaurant isn't a good emotion which really was The most messy unapologetic corporation I at any time stumbled on. So Thanks Empire Today you truly deleted my family members Thanksgiving. Now we will probably be cramped up in a small hotel. ea

The installer confirmed and with a certain amount of waiting, he reported he did not have plenty of carpet. The measurements in the salesman was off.

they set up harmed parts of laminate inside the kitchen area spot. He pulled up the floor twodays in the past and changed the damaged items. Still a single piece that has a harmed corner

We know your time and energy is effective, and we regret to hear that you just ended up inconvenience by a missed appointment. Please electronic mail us at customersupport@ empire-today.com with the problems combined with the Avenue tackle within your scheduled appointment. We stay up for earning issues legal rights for yourself.

I dont determine what i must do to acquire crap mounted and obtain them away from my house. This is a total disruption to our life and it nonetheless isnt above. Assist!

June four, 2018 at 3:seventeen pm We had a salesman arrive out to our property in quotation us a value for our kitchen and laundry room when it came right down to performing The task they arrived out and just performed the kitchen place that they had no understanding of the laundry home when we contacted them he reported that he under no circumstances quoted a selling price to the laundry area and that is he useless I contacted Empire The salesman arrive out to your house complaining that this was gonna come outside of his pocket for the mistake what did I would like a little something at no cost he quoted to me also that he was only creating $forty Fee off that position that $400 was gonna need to arrive away from his pocket he also stated to me was I prepared to fork out part of it I reported no I will pay $a hundred and fifty additional It's not at all my fault that you simply messed it up I do feel that I should not need to come away from pocket on something but he agreed to this and remaining our household did not listen to absolutely nothing back from him so I named Customer Care yet again he calls me today telling me fundamentally I was a liar that he didn't conform to that witches he agreed to this in front of me and my spouse plus the people installing the floor not nevertheless have I listened to back from any individual at the moment as today on this issue it’s all guarantees that they are going to contact you or they'll electronic mail you they are going to make this happen for an extended length of time to ignore The difficulty ideally my wording is suitable about the spelling sorry if It is far from I feel people must explore the problem much more just before purchasing floors I will not likely provide them with a good ranking until finally they hold While using the assure of what they mentioned they ended up intending to do right until that time I will likely not give a great producing or the rest I'm not certain how I acquired to this individual website but I’m happy I did by the way reviews of empire today the one motive I agreed to the $a hundred and fifty excess Because he created me and my spouse truly feel responsible that he was going to should arrive away from pocket for hundred bucks that's I believe that is very reduced down

12/six/2017 Wednesday Acquired return get in touch with I used to be instructed by the rep Justin that he's waiting on my paperwork for being reviewed and he hasn’t gotten it back again, I questioned if the Division was in the identical setting up he claimed Indeed, so I claimed you may’t go about and also have them pull it and look after it, he tells me I'm not the one customer in Philly and will have to hold out I stated Using the identical dilemma he stuttered I told him that was not acceptable and I need my funds credit history back again he tells me by having an Angle “Perfectly that’s not likely to occur” I claimed I will notify my lawyer and acquire u to smalls declare court docket.

We regret to hear that you just were being inconvenienced by a delay inside your installation, and recognize that your buy was cancelled, if you go on to obtain concerns and/or worries remember to contact us at customersupport@ empire-today.com.

My mother informed them that they may have the incorrect to setup her carpeting what are you doing here. Installer still left I'm there ready on installers ????????? Obviously I called my salesman and he in no way identified as me back. This is often an organization who don’t believe in finding it do right The very first time and you will only say I’m sorry that this took place to you And that i have an understanding of so persistently (It has No have an affect on) I guest the upper you will be in a firm means that you don’t must get in touch with a customer again (Rueben) Use this organization If you prefer, don’t say nobody instructed concerning this company……

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